Privacy Policy

Effective Date: July 27, 2025

1. Information We Collect
We may collect the following types of personal information when you visit or interact with our Site:
a. Information You Provide to Us
- Name, email address, phone number, and other contact details submitted through forms (e.g., contact or newsletter signup).
- Purchase information if you place an order (including billing and shipping address).
- Feedback, reviews, or inquiries you voluntarily submit.
b. Information We Collect Automatically
- IP address, browser type, operating system, referring URLs, and usage data via cookies or analytics tools (e.g., Google Analytics).
- Device identifiers and geolocation data (approximate).

2. How We Use Your Information
- To provide and improve our coffee products and services;
- To respond to your inquiries or customer service requests;
- To process transactions and fulfill orders;
- To send promotional emails or newsletters (with opt-out option);
- To analyze website traffic and usage trends;
- To maintain the security and integrity of our website.

3. Sharing and Disclosure of Information
We do not sell your personal information. However, we may share your data under the following circumstances:
- Service Providers: We may share information with third-party vendors that support our operations (e.g., payment processors, email services, hosting providers).
- Legal Requirements: We may disclose information when required to do so by law, court order, or governmental authority.
- Business Transfers: If Joyhouse is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience and collect usage data. You may control cookie preferences through your browser settings.

5. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access or correct your personal information;
- The right to opt out of receiving marketing emails;
- California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request:
   - Disclosure of categories of personal information collected;
   - Deletion of personal information;
   - Opt-out of the sale of personal information (we do not sell data).
To exercise these rights, contact us at: privacy@joyhousecoffee.com

6. Data Security
We implement reasonable safeguards to protect the confidentiality, integrity, and availability of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a prominent notice on our website or by other means.

Joyhouse Coffee Company
137 N Main Street
Cave Springs, Arkansas 72718
Email: privacy@joyhousecoffee.com